The Instagram feature that is widely used to increase engagement between users is Instagram Story. There are interactive features on Instagram Story that make it more interesting to use than Instagram Post, even though it can only display photos or videos for 24 hours. Unfortunately, users often complain about the issue of Instagram Story not posting.
This is very annoying because users have crafted interesting videos but cannot upload them to Instagram Story. However, when you face this issue, you don’t need to worry because you can fix it easily. Before you know the various ways to fix the issue of Instagram Story not posting, let’s find out why this issue can occur, below.
Why Instagram Story Not Posting?
When you fail to upload videos or photos to Instagram Story, several problems might occur. For example, your internet network connection is weak or low. Or, it could be that your Instagram is banned, disabled, or blocked by Instagram.
The next problem that can occur is that the video or photo content that you want to upload violates the terms of Instagram. Therefore, you need to make sure that your Instagram account is okay and the content that you upload is appropriate with the terms of Instagram.
Failure to upload files can also occur when Instagram Story does not support the video or photo format that you want to upload. If you experience any of the issues above, of course, you cannot upload videos or photos to Instagram Story. However, you can try to fix the issue according to the reason.
8 Easy Ways to Fix Instagram Story Not Posting
It turns out that there are many reasons why you fail to upload content on Instagram Story. However, you don’t need to worry because you can handle it easily. Here are 8 ways you can try to fix the issue of Instagram Story not posting:
1. Check with Instagram If This An Issue From Them
Before you fix the issue of Instagram Story not posting, you should find out whether the problem comes from Instagram or not. You can visit the DownDetector website and identify if there are many reports for Instagram Story.
For example, if there are some reports by users who have trouble uploading files to Instagram Story. So, it is very likely that this problem comes from the Instagram side. Moreover, you can also get updates about Instagram issues by following the hashtag #instagramdown on Twitter.
Then, you can find out if the Instagram staff is working on the problem. Unfortunately, Instagram does not have a support page on Twitter so Instagram cannot transparently update existing issues with the application. Hence, if this problem occurs, then you just have to wait for the Instagram staff to fix the bug.
2. Log Out and Log In Again
You can fix the issue of Instagram Story not posting by logging out of your account and logging in again. This method is very easy for you to do and often works. Before you leave your Instagram account, make sure you open your Instagram account first.
Then, tap on the profile picture at the bottom right. Tap on the three lines icon at the top right and tap on settings. Then, scroll down and tap Log Out. After you log out of your Instagram account, you will see the log in page on the screen. You can enter a username and password and try to re-upload to Instagram Story.
3. Clear Data On Android
The issue of Instagram Story not posting is often annoying. This is because you have created interesting Instagram Story content but you failed to upload it. If you can’t fix it with the method above, you can try using this. However, you can only do this method if you are using Android.
How to clear the data in the application is very easy. However, it is not surprising if clearing the data makes you log out from all your Instagram accounts. Even so, clearing the data will not delete any photos on your Instagram account.
To clear data for the Instagram application, you can open the settings on your Android and go to Apps. Look for the Instagram app and tap on it, then tap on Storage. The next step is to tap on Clear data or storage depending on the options available on your Android.
Finally, you can log into your Instagram account again. By clearing the data on Instagram applications, the issue should have disappeared. So, you can re-upload content on Instagram Story.
4. Restart The Instagram
If you are using an Apple device, you may not be able to clear the cache. This is because on Apple devices there is no option to clear app data or cache. If you are using an Apple device, you can force close the app by swiping up from the bottom of your screen. Then, hold down in the middle until you see the app drawer.
Swipe away Instagram or all of your apps and you can re-open Instagram and test again. If you are using Android, how to close the Instagram application varies on each device. For example, when you are using Google Pixel and OnePlus, you can swipe up from the bottom of the screen and hold it in the middle of the screen.
Then, you can swipe the Instagram application or all of your applications. Moreover, if you are using a Samsung, tap on the three-line icon or menu button. Then, find the Instagram app and swipe to close it. Or, you can also tap the Close all option to close all your applications at once and not only Instagram. Then, you can try re-opening Instagram and see if this method works.
5. Delete and Re-Upload The Story
This is a unique way for you to try to fix the issue of Instagram Story not posting. You can try to re-upload the content on your Instagram Story. However, before you try to do this, make sure you save your story if you record it live.
Then, you can turn off internet access on your device. On the screen you will see the text “Upload failed. Try Again” on the story you are going to upload. Tap the three dots at the bottom right to save your story. Then, you can delete the story you can’t upload and try to re-upload it.
6. Update The Instagram
Some of the app problems could come from updating or lack of updates. So, if you are facing the issue of Instagram Stories not posting, you can go to the Apple App Store or Google Play Store to check if there is an update available. Furthermore, you should update your Instagram application.
After updating it, restart your mobile device. Then, open the Instagram application and try again to upload the story you want to share. Updating the app can fix bugs and glitches, as well as ensure application security.
If you have one of the newest versions of the Instagram app, once a new update is available, some of the features may not function properly. However, if there is enough storage space on your mobile device, you can update your Instagram app as soon as a new update is available.
Sometimes when there is a new feature, Instagram doesn’t allow all users to use it simultaneously so as not to overload the server. If this happens, you don’t have to panic and just wait.
7. Reinstall The Instagram App
Another way you can solve this issue is by reinstalling the Instagram application on your mobile device. So, you need to delete the Instagram application on your mobile device.
If you are using Android, you can open the Play Store, search for Instagram, and tap the Uninstall button. On iPhone, you can open Settings, click General, tap iPhone Storage, and look for the Instagram app. Tap on the Delete app to delete Instagram from your iPhone.
However, by deleting the application, you will log out of your Instagram account. If you have deleted the Instagram application, you can reinstall it. Open the Instagram application and try again to re-upload the story you want to share.
8. Restart The Internet Connection
If you have tried all of the methods above but it doesn’t work, it could be that the problem is due to your internet connection. This is because sometimes internet connection problems can hinder the performance of an application. So, what you can do is turn off the Wi-Fi router for 10-15 seconds and turn it on again.
If you are using cellular data, you can turn it off for a while then turn it back on after a few seconds. Then, if you are using public Wi-Fi, try switching to another Wi-Fi network. See if this way can solve the problem and then you can share your content on Instagram Story.
There are many reasons why the issue of Instagram Story not posting is always coming up. For example, starting from a slow internet connection, an error from Instagram’s side, or an outdated Instagram application. However, now you can handle it easily by doing the 8 ways described above, good luck!