Among the several messaging applications in the Google Play Store and App Store, there is one application that has different features, placing it in a more specific segment that others. The intended application is Snapchat. Unfortunately, Snapchat often has issues like Snapchat could not refresh.
There are 4 ways to overcome the issue of Snapchat. However, before you know how to fix it, you can look at some information about Snapchat and shy some errors that can occur in Snapchat. Let’s see the complete information about Snapchat below:
What Is Snapchat?
This question may be in your mind, even though you have often read news about it in the media. Snapchat is a unique mobile messaging application and users can send videos and photos to each other, but it will automatically get deleted in mere seconds later.
Snapchat can be a fun application for sharing moments in the form of videos and photos. Users can also make videos or photos more interesting by adding text or pencil scribbles. The video or photo is named Snap, which can be sent to friends who are in contact. The recipient can also see the videos or photos with a duration determined by the sender. After that, the videos or photos will disappear.
Three Stanford University students, namely Evan Spiegel, Bobby Murphy, and Reggie Brown, created Snapchat. At first, this was a Spiegel and Brown class project under the name Picaboo. Both of them then took Murphy to make it into the application. In July 2011, Picabbo officially debuted but was later changed to Snapchat and landed on Android on November 29, 2012.
It did not take a long time for Snapchat to attract the world’s attention. In just two years, Snapchat has sent more than 700 million photos and videos per day. Snapchat Stories is visited at least 500 million times every day.
The Features of Snapchat
Snapchat has a simple main interface. If you open this application, Snapchat will immediately display the camera that you can change, either to front camera or rear camera. At the bottom center, there is a large button that functions as a shutter. One tap the application will take a photo, if this button is held, the application will record a video.
There is also a feature to add friends that can be searched through the contact list or username. In the same panel, users can also find a list of added friends. Through this list, users can send private messages to each other.
Another relatively new Snapchat feature is Discover. Discover is a content feature that contains various news from well-known media such as CNN, Cosmopolitan, Yahoo, Daily Mail, MTV, Vice, and others.
Next, there is also a feature called Story. This feature allows users to broadcast their videos to friends. This video can be viewed continuously by the user and will be sent to all contact within 24 hours before deleted.
The Reason Why The Could Not Refresh Message Comes Up
Many users downloaded Snapchat to become a favorite application with frequent accessing rate, but sometimes pops up some errors; for example, Snapchat could not refresh. Even though you are using an internet connection from Wi-Fi and your status bar shows that you get connected to Wi-Fi, it does not always mean that your router connected to the internet properly.
If a message appears that your Snapckat could not refresh, but you can run other applications without a problem, the Snapchat server may be down. If the problem comes from a down Snapchat server, you will think that the problem is with your internet connection, even though your internet connection is not the problem.
Fix Snapchat Could Not Refresh
If you see a message that your Snapchat could not refresh, you do not need to panic because you can handle it. There are four ways to overcome this problem that you can handle on your own. Try these methods one by one according to the steps explained below:
1. Switch Data Connection
The first solution you can do is to switch your internet connection. If you have a good internet connection but the message still appears, try to switch your data connection and try again. If you are using a cellular data connection, try to switch using a Wi-Fi connection. Then, if you use a Wi-Fi connection, try switching it using a cellular data connection.
Some people can deal with Snapchat problems by doing this. However, if you have not been able to refresh your Snapchat, try using airplane mode or restart your phone for a few minutes and then turn it on again. You can use this method to fix the “Snapchat could not refresh” problem.
2. Clear Data of Snapchat
If you still encounter errors on your Snapchat after you switch your data connection, try the second method. The error could not be from your data connection, but from the Snapchat application on your phone. Try to delete data from Snapchat and try to refresh your Snapchat.
The way to delete Snapchat data is that you have to open the phone’s settings, open the application, and select the Snapchat application. Once you did, you can delete the data and cache in the Snapchat application. After that, open the Snapchat application and log in to your account, see if this method works.
3. Check Whether Snapchat is Down
The next way you can do is check whether the Snapchat server is down. Everyone in the whole world can access this application, but if the server is down, some people cannot access Snapchat. This depends on the location where the Snapchat server is down.
You can try to access the application that requires an internet connection if the application runs well, then the problem is on the Snapchat server. The next way you can do is to look around you whether your friends are experiencing the same thing. You can see it on social media or browsing on the internet with the keyword “is Snapchat down”.
You can also see a website called down detector; if Snapchat is down, the website will tell you that the Snapchat is down. So, if the problem is on the Snapchat server, that means you can only wait until you have access to the application again.
4. Update Snapchat
Try to check if you are using an older version of Snapchat. If so, try to update your Snapchat application with the latest version. For you who are using an android, download it from Google Play Store and if you are using iOS, you can download it from the iOS store. If you are still using the old version of Snapchat, it can also cause an error like your Snapchat could not refresh.
Snapchat is a popular application because it has a variety of interesting features. However, this does not make Snapchat has any shortcomings. Sometimes, users get a message that Snapchat could not refresh on their phone. Try to apply the 4 ways described above to resolve the issue. Good luck!